Name is required field.
Contact details is required field.
Type and description is required filed.

Responsible person of the TPP

Contact details is required filed.
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The notification must contain the following information:

  • TPP name
  • contact details (first and last name, email address, phone number of the responsible person of the TPP)
  • type and description of the problem

Response time

  • for notifications received on weekdays (Monday – Friday) from 8:00 to 16:00 CET– up to one hour from receipt
  • for notifications received on weekdays outside working hours and non-working days (weekends and holidays) – the first following working day until 9:00 CET